PRIVACY POLICY
About Us
Dragon Pressure Washing (referred to as "we", "us", or "our") is committed to protecting your privacy. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy details how we collect, use, disclose, and store your personal information.
Information We Collect
We collect information necessary to provide our pressure washing services, generate accurate quotes, and conduct marketing campaigns. This includes:
- Contact Information: Your name, phone number, and email address.
- Location Data: Your suburb, exact property address (where services are performed), and billing details.
- Tracking & Analytical Data: Your IP address, device type, and tracking identifiers (such as tracking pixels) that show how you found our website via Facebook, Instagram, or other advertising channels.
How we collect data
We collect information directly from you and automatically via your browser when you interact with our website:
- Directly: When you fill out our online quote form or book a service.
- Automatically: Via cookies and tracking pixels (e.g., Meta Pixel) used to monitor the effectiveness of our marketing campaigns.
How we use your information
We use your collected personal information strictly for business operations, including:
- Generating and delivering service quotes.
- Scheduling and providing pressure washing services at your specified location.
- Sending follow-up communications and direct marketing emails about promotions or seasonal cleaning offers.
- Measuring and optimizing our Facebook, Instagram, and digital advertising campaigns.
Opting Out of Marketing
We may send you marketing communications to follow up on quotes or offer promotions. You can opt out of these at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.
Disclosure and Data Security
We do not sell your data. We only share your information with trusted third-party service providers who help us run our business (such as email marketing platforms, CRM systems, and digital advertising partners). We take all reasonable steps to store your data securely and protect it from unauthorized access.
Access and Corrections
You have the right to request access to the personal information we hold about you or ask us to update/correct it.
Contact Us
If you have any questions or wish to lodge a privacy complaint, please contact us at: contact@dragonpropertyservices.com.au